What is email marketing and why it's still worth it today

effective email marketing

Email marketing might seem like an old-school tactic in today’s fast-paced digital landscape, but it remains one of the most effective tools for businesses to connect with their audience. Whether you’re a startup, a small business, or a global brand, email marketing is an invaluable asset for building relationships, driving sales, and growing your business.

Stylized image representing the concept of email marketing strategy, featuring an envelope and email symbol, used for decorative purposes

What Is Email Marketing?

Learn About How to Create really working Email Marketing

What Is Email Marketing?

At its core, email marketing is a digital marketing strategy where businesses use email to communicate directly with their audience. It’s more than just sending newsletters—it involves personalized, targeted messages designed to:

  • Build brand awareness.
  • Share valuable content.
  • Promote products or services.
  • Strengthen customer loyalty.

Email marketing allows brands to land in their audience’s inbox, creating a direct and personal connection unmatched by other marketing channels.

Why Is Email Marketing Important?

Sure, many people receive hundreds of spam emails every day. And it’s very hard to believe, but thoughtful email marketing that takes feedback metrics into account really works! There are several reasons for this

Direct Personalised Communication

Unlike social media posts that might get buried in a crowded feed, email reaches your audience directly. With 4.3 billion email users globally, it’s a channel that ensures your message is delivered to the right people at the right time.

 

High ROI (Return on Investment)

Email marketing is one of the most cost-effective strategies available. For every dollar spent, businesses earn an average return of $36, making it an excellent choice for companies looking to maximize their budget.

Versatility Across Industries

From e-commerce to non-profits, email marketing works for everyone. Whether you’re launching a product, hosting an event, or sharing updates, email provides the flexibility to tailor campaigns to your unique goals.

email marketing strategy

Why Is Email Marketing Still Relevant?

Personalization and Segmentation

Modern email marketing tools allow businesses to personalize messages like never before. Using segmentation, you can group your audience based on factors such as:

  • Buying behavior.
  • Interests or preferences.
  • Location or demographics.

Personalized emails have a 26% higher open rate, proving that tailored content resonates with audiences.

Ownership of Your Audience

Social media platforms are powerful, but they come with risks—algorithm changes or account bans can suddenly limit your reach. With email, you own your audience. Your email list is a stable and reliable asset that doesn’t depend on third-party platforms.

Measurable and Actionable Insights

Email marketing provides detailed analytics, including open rates, click-through rates, and conversions. These insights allow you to refine your strategy and continuously improve your results.

Automation Saves Time

With email automation, businesses can create sequences that nurture leads, onboard new customers, or follow up after purchases—all without manual effort. Automation ensures timely and consistent communication, building stronger relationships with minimal effort.

It’s Mobile-Friendly

Today, more than 50% of emails are opened on mobile devices. With responsive design, emails look great on any screen, making them an accessible and convenient way to reach your audience wherever they are.

Benefits of Email Marketing

  • Cost-Effectiveness
    Compared to paid ads or traditional marketing, email campaigns are affordable and provide incredible value.
  • Increased Engagement
    Email campaigns often outperform other channels when it comes to engagement. Personalized subject lines, dynamic content, and clear calls to action make emails more interactive.
  • Improved Customer Retention
    By consistently delivering value to your subscribers, email marketing helps nurture long-term relationships that translate into loyal customers.
  • Scalability
    Whether you have 100 or 100,000 subscribers, email marketing scales effortlessly, growing alongside your business.

Email marketing remains a cornerstone of digital marketing for a reason. Its ability to deliver personalized, direct, and cost-effective communication makes it a vital tool for businesses of all sizes. While trends and platforms may change, email marketing continues to prove its worth as a reliable and powerful way to engage with your audience.

If you haven’t already started leveraging email marketing, now is the perfect time to dive in. Build your list, craft engaging campaigns, and watch your business thrive!

What questions you should ask yourself when analysing email marketing

email marketing questions

Key Questions to Ask When analysing email marketing

Answering these questions helps you create perfect marketing strategy.

Audience and Segmentation

 

  • Who is your target audience?
  • Do you have segmented email lists (e.g., by demographics, behavior, purchase history)?
  • What pain points or challenges do your customers face?

Goals and Objectives

  • What is the primary goal of your email campaigns (e.g., sales, engagement, brand awareness)?
  • Are you focusing on lead nurturing, customer retention, or upselling?

Content and Tone

  • What type of content resonates most with your audience?
  • What is your brand’s tone of voice?
  • Do you have a library of assets (e.g., images, videos, or articles) to incorporate into campaigns?

 

Current Email Marketing Practices

  • Are you currently using any email marketing tools (e.g., Mailchimp, Klaviyo)?
  • Do you have automated workflows in place (e.g., welcome sequences, abandoned cart emails)?
  • What has worked well (or not worked) in your past campaigns?

Technical Details

  • How frequently do you want to send emails?
  • Do you have a mobile-friendly email design?
  • Do you have tracking pixels and analytics set up?

KPIs and Reporting

  • What key performance indicators (KPIs) are most important to you?
  • How often would you like to receive reports on email performance?

Compliance

  • Are your email lists GDPR/CCPA compliant?
  • How do you handle unsubscribe requests and email preferences?

Email Marketing Metrics to Analyze Performance

By asking these questions and tracking these metrics, you can craft and optimize a results-driven email marketing strategy. Let me know if you need help tailoring these further!

list of email marketing performance metrics

Delivery Metrics

Delivery Rate: Percentage of emails successfully delivered to recipients’ inboxes.

Bounce Rate: Percentage of emails that could not be delivered (soft vs. hard bounces).

Engagement Metrics

Open Rate: Percentage of recipients who opened the email.

Click-Through Rate (CTR): Percentage of recipients who clicked on links within the email.

Click-to-Open Rate (CTOR): Percentage of opened emails that resulted in a click.

Conversion Metrics

Conversion Rate: Percentage of email recipients who completed a desired action (e.g., purchase, form submission).

Revenue per Email (RPE): Total revenue generated divided by the number of emails sent.

Retention Metrics

Unsubscribe Rate: Percentage of recipients who opted out of future emails.

Spam Complaint Rate: Percentage of recipients who marked the email as spam.

List Health Metrics

List Growth Rate: Rate at which your email list is growing over time.

Engagement Score: Overall engagement level of subscribers (e.g., active vs. inactive).

Campaign Quality Metrics

Time Spent Reading: Average time recipients spend reading your emails.

A/B Testing Results: Performance comparisons of different subject lines, content, or layouts.

Technical Metrics

Email Render Rate: Percentage of emails displayed correctly across devices.

Spam Score: Likelihood of an email being flagged as spam based on content and technical factors.

 

A metaphorical depiction of effective marketing

key points

  • Personalization increases engagement: Personalized emails that include the recipient’s name or preferences significantly increase engagement and message open rates. Personalization helps create a stronger connection with your audience and increases the likelihood that a user will open the email and take the desired action.
  • A/B testing helps improve results: Regularly testing different elements of your newsletter (email subject lines, call to action buttons, send times, etc.) can help you identify the most effective approaches for your audience. Even minor changes can impact open rates and conversions.
  • Audience segmentation increases effectiveness: Segmenting your subscriber base (e.g., by age, interests, previous purchases) allows you to send more relevant emails and increases response. The more precise the segmentation, the more personalized the approach to each recipient, which increases the likelihood of newsletter success.
  • Mobile optimization is critical: More and more people are opening emails on mobile devices, so it’s important that your email newsletters are tailored for mobile screens. This includes proper font size, easy-to-read content, and buttons to click links that are easy to tap on touch screens.
  • Trigger emails increase conversions: Automating newsletters based on user actions (e.g. welcome emails, reminders of forgotten items in the cart, interest-based emails) significantly increases conversions. Such emails are sent at the right moment, when the probability of engagement is maximized.
  • Cleaning your subscriber base is important for maintaining your reputation: Regularly cleaning your database of inactive subscribers helps to maintain high deliverability of emails and improve the sender’s reputation. It also reduces the chances of getting hit by spam and helps improve the overall effectiveness of the mailing lists.

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